One of the best Customer Service Experiences I have ever had!! Joshua was extremely professional and helpful throughout the design phase of the project, nothing was too much trouble. He answered all my questions and queries promptly. I am extremely pleased with the finished product and would have no hesitation in recommending Russell Oak & Steel. The table and benches look stunning in our kitchen and are of the highest quality and were very reasonably priced compared to mainstream retailers. If you are thinking of buying some furniture I would strongly suggest that you contact Joshua to see what he can do for you before going to any high street retailer. I am more than happy for Joshua to pass on my contact details if you wish to speak to me directly. I wish Joshua every success with the future of his business.
Top service, delivered in excellent condition, really is a quality product that will last forever! Highly recommended to anyone looking for a strong investment in a desk or table.
Extremely happy with my order of black frame desks! Will be back for more. Very nice people to work with!
Love the new desk. Looks exactly like in the picture, very well made and will last a lifetime. Josh was brill, and answered all questions promptly. Will definitely be buying more items in the future no doubt!
What a service! Furniture worth every penny! If your ever not sure about your requirements speak to the team, they will guide you through and put your mind at ease! Thank you so much!
Happy to have the little brother version of our X frame dining table! Thanks again to all the team at Russell Oak & Steel.
I stumbled upon Russell Oak & Steel products when browsing Houzz. I thought that the products looked really unique and well made. I was looking for a desk and they had the perfect design, blending a beautiful oak wood surface with a coloured steel frame. I ordered the desk and spoke directly with Joshua. From that point on, I couldn’t have been more impressed with the customer service, care and attention I received. It was truly first class. Joshua carefully listened to my requirements, advised and interpreted what I wanted. The product delivery process was really smooth. I am completely delighted with the final product and I would not hesitate to recommend Joshua, his products and his company. A very talented young man with an eye for style. Incredibly impressed.